OMAN ARAB BANK LAUNCHES NEW WEBSITE TO ENHANCE ONLINE CUSTOMER EXPERIENCE
Muscat, July 12th 2015 – Oman Arab Bank (OAB) has announced the launch of its newly redesigned website, offering an improved customer experience and providing an enhanced online resource. The attractive site, which can be navigated with ease via desktop, tablet or mobile device, offers customers and visitors clearer and more informative content in both Arabic and English including details on products and services and online application for accounts, loans, and credit cards. Login for account holders is now more straightforward and both branches and ATMs are quickly located on the dynamic location map.
On the occasion of the website launch, Oman Arab Bank GM Retail Banking, Fahd Amjad, commented, “We are improving our presence in the digital world seeing demand from our customers. Recognizing and responding to the increasing importance of online channels in daily life, we have endeavored to enhance customer experience and increase customer convenience through the introduction of a variety of new digital services such as e-loans and paperless electronic statements to name but a few.”
He added, “Recently, we have reached out to customers through a variety of social media platforms, and now, in the latest stage of our technological journey, with this new redesigned and improved website we offer our current and prospective customers an exciting new level of banking ease, keeping them informed, and facilitating the management and arrangement of their personal finances.”
Fahd went on to say that the new OAB website reflects the exceptional experience and high standards the Bank strives to deliver every day in its wide network of branches and other touch points, reinforcing its strong relationship with customers and taking OAB excellence in customer service to a new level.
From the onset, OAB has harnessed the power of innovation to deliver more efficient and sophisticated products and services and to create a richer and more rewarding online relationship with its customers. Over the years, the Bank has emerged as one of the Sultanate’s most trusted banks thanks to its diligent service and ability to meet the evolving needs of its customers. Today, the Bank operates over 65 strategically located branches throughout Oman and offers a wealth of innovative Retail Banking, Corporate and Project Finance, Investment Banking, Trade Finance and Islamic banking solutions.