Muscat, October 06, 2019: In line with its plan to update and modernise its branch network as part of its ongoing transformation journey, Oman Arab Bank (OAB) recently announced the opening of the latest branch to undergo this change – the Al Waqaiba Branch. Ideally located at the commercial district, this newly transformed branch will provide high-quality banking services and solutions for its customers in Suhar.
Commenting on the newly opened branch, Rashad Al Shaikh, the Deputy Head of the Retail Banking Group at OAB said, “OAB is one of the country’s premier banking institutions, and we remain focused on exceeding expectations and delivering new banking experiences for our customers across the country. Given that our branches, in a majority of cases, are our customer’s preferred point of contact with the Bank, we are working towards transforming our entire branch network to offer customers a truly modern, convenient, and a more personalised banking experience no matter where in the country they are located.”
Similar to the previous OAB flagship branches, the Al Waqaiba branch will feature the Bank’s enhanced brand identity, taking on a fresh look and feel. Aesthetically, the design inspiration mirrors the concept of the ‘Omani Skyline’, with different colours representing distinctive aspects. The white symbolises Omani architecture, the brown denotes the sand deserts, the grey references the mountains, and the blue glass overhangs represent the sky.
Furthermore, the modern look is enriched by an array of innovative facilities and services. These include a new meet and greet facility with a streamlined queuing system, private advisory spaces with moving monitors for a more personal interaction, together with digital signature pads and ID card readers within the advisory station design. The main area has three tellers and five customer care advisories with a seating capacity for 70 customers.
As with all flagship branches, the Al Waqaibah branch also includes a dedicated ‘Elite’ section with its own Majlis with a total seating capacity for over 30 customers and three RM Offices. These features will provide the bank’s VIP customers with an exclusive, private, and memorable banking experience that perfectly suit the Bank’s Elite Banking Customers.
“This recently opened flagship branch in Al Waqaiba marks our 14th transformed branch and as with the others, features only the best innovative technologies for an enhanced customer service experience. We will update the remainder of our branches in due course,” said Rashad Al Shaikh.
Oman Arab Bank has a rich and proud history as one of the first financial institutions to be established in the Sultanate. Today, the Bank operates a nationwide network of 65 branches and representative offices with 152 ATMs spread across Oman. OAB provides a complete range of financial products and services for personal banking, corporate banking and investment clients.