Muscat: February 2016: Oman Arab Bank (OAB) has introduced ‘Elite’ banking for high net worth individuals. The service is tailor-made for the bank’s priority customers and packages a host of specially designed products and services. Central to Elite banking proposition is a dedicated relationship manager for every customer and a superior banking experience delivered through specialized Elite centers. OAB marked the launch of ‘Elite’ banking by inaugurating the first Elite Center in its Head Office branch in Ghubra. The center is first of many planned to open across the Sultanate strengthening the value proposition for OAB customers. The inauguration ceremony was held under the auspices of the Bank’s board members Mr. Hani Al Zubair and Mr. Imad Sultan along with Mr. Amin Al-Husseini, CEO Oman Arab Bank.
OAB already has an established high net worth customer base. The Elite proposition primarily attempts to recognize this existing base by offering priority banking and at the same time invites new customers to experience the difference. Speaking on the occasion, Mr. Amin Al Husseini, CEO of OAB said, “The launch of ‘Elite’ banking complements our strategy to build stronger banking relationships with prominent individuals in the country and providing them with best in class service. We already have many such customers in the bank and we firmly believe that we will set a new benchmark for priority banking services with ‘Elite’. Oman Arab Bank is committed to reciprocating the trust and confidence bestowed by the bank’s high net worth customers in the bank over the years.”
Elite banking proposition is centered on three pillars, which are Elite Services, Elite Benefits and Elite Wealth Management. Elite Services include a dedicated relationship manager, premium service centers, preferential service in the branches, and 24hour call center support. Under benefits, the customers receive a Free for life Elite Infinite Credit card with unlimited complimentary lounge access to over 500 international airports, personal concierge services, and much more. Finally, Elite Wealth Management focuses on providing financial planning and investment services to its customers.
Elite membership is reserved exclusively for customers who fulfil an eligibility criteria decided by OAB. All new customers receive an exclusive welcome kit along with a branded debit card and cheque book. Many banking service charges are discounted, while there are preferential rates available for both deposits and loans. The customers also get a free mobile application for merchant discounts including holiday destinations.
Marking the celebration, Hanaa Al Hinai, AGM Head of Wealth Management, Liabilities and Bancassurance said: “The personalized banking platform of Elite aligns a strong value proposition with the needs of high-end customers, and provides a distinguished and specialized banking experience. Elite customers are served by qualified relationship managers who are highly trained to deliver the right solutions to its customers. They will also be the single point of contact for all the customer’s banking requirements to ensure priority transactions processing and timely resolution for all queries.”
One of the many highlights of the Elite value proposition is that the Elite banking customers can also participate in exclusive Elite prize draws via the Bank’s Hassad savings account. The exclusive prize draws for Elite customers include a half-yearly draw of RO 100,000 for 1 winner in June and another end of year draw of RO100,000 prize in December. The exclusive Elite prize draws will be in addition to their participation in all Hassad scheme prize draws which include a monthly regional winner of RO40,000.
Oman Arab Bank is a leading bank in the Sultanate of Oman and it proudly operates in 65 branches and offices, more than 123 ATMs and deposit machines across the Sultanate. The bank offers a wide range of banking products and services to its valued customers through Retail, Corporate, and Investment Banking operations.
Oman Arab Bank Educate Employees with Counterfeiting and Forgery Detection Training
/in News /by Anas AssarieMuscat, February 2016: As part of the growing cooperation between Oman Arab Bank (OAB) and the Royal Oman Police (ROP), represented by the Directorate General of Criminal Inquiries and Investigations (CID), Oman Arab Bank’s Training Department has recently organized a Counterfeiting and Forgery Detection workshop for branch employees at the South Batinah Region. Held at the Suwaiq Branch, the workshop is in direct response to the Central Bank’s recommendations aimed at upgrading the security culture and awareness and enhancing the efficiency of the personnel of the banking sector by developing their capabilities in detecting counterfeit and forgery activities of currencies and financial documents. Attended by 23 employees, the workshop educated staff with the latest visible and invisible means and technologies used to protect national and foreign currencies, as well as how to analyze handwritings and examine documents, signatures and electronic cards.
Ali Moussa, Head of Human Resources at Oman Arab Bank, said, “We strongly believe that our employees represent the heart and soul of the Bank and therefore ensuring they are equipped with the tools and skills is a top priority. This also includes training in Counterfeiting and Forgery to minimize and avoid security breaches or errors and safe guard our valued customers.”
Oman Arab Bank is a leading bank in the Sultanate of Oman, boasting a wide network of 65 branches and offices, as well as more than 120 ATMs and CDMs across the Sultanate. The Bank provides a comprehensive product and service portfolio including retail banking, corporate and project finance, investment banking, and trade finance.
About Oman Arab Bank:
Oman Arab Bank SAOC was established in 1984 following the acquisition of Arab Bank’s branches in the Sultanate. Over the past three decades, the Bank has consistently expanded its reach as well as its products and services offering to provide customers in the country with a comprehensive suite of innovative solutions in Retail banking, Corporate and Project finance, Investment banking, trade finance and most recently, Islamic Banking.
Today, Oman Arab Bank operates more than 65 branches and office, and more than 123 ATMS in high footfall locations across the Sultanate that are supported by Arab Bank’s 600 branches spanning five continents. The Bank’s principal shareholders are Oman International Development and Investment Company SAOG (51%) and Arab Bank PLC (49%) and As of December 31st 2015, the Bank’s total assets stood at RO 1.98 Billion (USD 5.15 Billion) and net worth of RO 226 Million (USD 587 Million).
Oman Arab Bank Launches “Elite” Priority Banking
/in News /by Anas AssarieMuscat: February 2016: Oman Arab Bank (OAB) has introduced ‘Elite’ banking for high net worth individuals. The service is tailor-made for the bank’s priority customers and packages a host of specially designed products and services. Central to Elite banking proposition is a dedicated relationship manager for every customer and a superior banking experience delivered through specialized Elite centers. OAB marked the launch of ‘Elite’ banking by inaugurating the first Elite Center in its Head Office branch in Ghubra. The center is first of many planned to open across the Sultanate strengthening the value proposition for OAB customers. The inauguration ceremony was held under the auspices of the Bank’s board members Mr. Hani Al Zubair and Mr. Imad Sultan along with Mr. Amin Al-Husseini, CEO Oman Arab Bank.
OAB already has an established high net worth customer base. The Elite proposition primarily attempts to recognize this existing base by offering priority banking and at the same time invites new customers to experience the difference. Speaking on the occasion, Mr. Amin Al Husseini, CEO of OAB said, “The launch of ‘Elite’ banking complements our strategy to build stronger banking relationships with prominent individuals in the country and providing them with best in class service. We already have many such customers in the bank and we firmly believe that we will set a new benchmark for priority banking services with ‘Elite’. Oman Arab Bank is committed to reciprocating the trust and confidence bestowed by the bank’s high net worth customers in the bank over the years.”
Elite banking proposition is centered on three pillars, which are Elite Services, Elite Benefits and Elite Wealth Management. Elite Services include a dedicated relationship manager, premium service centers, preferential service in the branches, and 24hour call center support. Under benefits, the customers receive a Free for life Elite Infinite Credit card with unlimited complimentary lounge access to over 500 international airports, personal concierge services, and much more. Finally, Elite Wealth Management focuses on providing financial planning and investment services to its customers.
Elite membership is reserved exclusively for customers who fulfil an eligibility criteria decided by OAB. All new customers receive an exclusive welcome kit along with a branded debit card and cheque book. Many banking service charges are discounted, while there are preferential rates available for both deposits and loans. The customers also get a free mobile application for merchant discounts including holiday destinations.
Marking the celebration, Hanaa Al Hinai, AGM Head of Wealth Management, Liabilities and Bancassurance said: “The personalized banking platform of Elite aligns a strong value proposition with the needs of high-end customers, and provides a distinguished and specialized banking experience. Elite customers are served by qualified relationship managers who are highly trained to deliver the right solutions to its customers. They will also be the single point of contact for all the customer’s banking requirements to ensure priority transactions processing and timely resolution for all queries.”
One of the many highlights of the Elite value proposition is that the Elite banking customers can also participate in exclusive Elite prize draws via the Bank’s Hassad savings account. The exclusive prize draws for Elite customers include a half-yearly draw of RO 100,000 for 1 winner in June and another end of year draw of RO100,000 prize in December. The exclusive Elite prize draws will be in addition to their participation in all Hassad scheme prize draws which include a monthly regional winner of RO40,000.
Oman Arab Bank is a leading bank in the Sultanate of Oman and it proudly operates in 65 branches and offices, more than 123 ATMs and deposit machines across the Sultanate. The bank offers a wide range of banking products and services to its valued customers through Retail, Corporate, and Investment Banking operations.