Relationship Manager
Position: Relationship Manager
Division: Corporate Banking Division
Job Summary:
– To execute a range of tasks related to Corporate & Institutional Banking operation for Mid-Market customers of Oman Arab Bank.
Job Responsibilities:
– Coordinating and Engaging with OAB’s cross functional departments in matters related to Mid-Market unit of the CIB.
– Review and recommend credit application for Mid-Market customers.
– Initiate credit Request proposals and internal memos with customer’s details to be submitted to the Credit Admin department in a timely manner.
– Attending Mid-Market customer calls and meetings whenever appropriate to ensure prompt resolution in place.
– Initiating the contact with new Mid-Market customers once they are being identified as potentials with agreed products.
– Assessing credit risk and Preparing all transaction documentation and reporting the same to the management.
– Review and comment the periodic reports on excess over facility limit, expiry of facility, etc. to be shared with the manager.
– Responsible for regularly monitoring of Customer’s account to determine the expired accounts and follow up with the existing customers for past due or excess over facility.
– Attending day to day operation linked to clients in terms of trade finance, payments & cash management, and treasury … etc.
– Review and comment the daily reports on excess over facility limit, expiry of facility, etc. to be shared with the manager.
– Assuring compliance to the KYC upon onboarding clients or in the case of any changes in clients’ details.
– Participate in cross selling activities related to other bank’s products including Large Corporate and SME products.
– Escalate any cases which may lead to potential operational losses or fraud cases to the Relationship Manager / Unit Head as appropriate without any delay.
– Responsible for providing approval for the payment of transaction Cheque.
– Ensuring that Mid-Market customers’ queries are tackled effectively, and solutions/information provided in a timely manner.
– Assisting internal and external auditors for any audit requirements as and when required.
– Ensure all activities carried out, is as per standard bank’s protocol, policies, processes & procedures (including AML / CFT related policies & procedures).
– Participate in other related initiatives and projects as assigned or other duties as assigned by management.
– Complete all related tasks as delegated by management or reporting Manager.
– Report any suspicious or irregular activities or transactions (if identified) to Compliance division.
– Reporting misconduct behavior as per the whistle blowing policy.
Minimum Experience & Qualification:
– Bachelor’s degree in Accounting/ Finance or equivalent
– Minimum 4 Years of relevant experience.
Skills Required:
– Effective Communication skills.
– Customer Focus skills.
– Coordination skills.
– Negotiation skills.
– Teamwork skills.
– Interpersonal skills.
– Risk Analytic skills.
– Attention to details.
– MS. Office Products skills.
– Sound command English language.
Business Understanding:
– Good understanding of bank’s policies, procedures, and standards.
– Good Understanding of Mid-Market banking products and services.
This job announcement is valid until 31/10/2024