At Oman Arab Bank,
keeping your personal information secure and confidential is a top priority.
We take appropriate measures to protect the security of your personal
information and prevent unauthorized access to such information. Protecting
sensitive information about you is every employee's responsibility.
Oman Arab Bank
continuously monitors developments in information security and updates its
processes to ensure consistency with industry practices and regulatory
requirements. Whether you choose to bank with us through our financial
centers, ATMs, Phone Banking, or Internet Banking, we are committed to
maintaining information security whenever possible.
Passwords are the keys
to your personal and account information. The following are some easy steps
that you can take to protect yourself from having your personal information
Do use at least eight (8) characters
• Do use both letters and numbers
• Do use special characters if
• Do use upper and lower case
• Do use combined or misspelled
• Do guard your fingers when typing
• Do change your password periodically
virtual keyboard to avoid the risk of keyloggers
Do not use names
• Do not use personal information
• Do not use dictionary words
• Do not write it on a sticky note and post it on your monitor
• Do not keep it in a drawer
• Do not use the same password for
• Do not recycle old passwords
Beware of Phishing
Phishing is a type of
deception designed to obtain and use your personal data (e.g. credit card
numbers, passwords, account data, etc.) for fraudulent purposes.
Con artists send
thousands of “spoofed” e-mail messages (or even SMS messages)
that appear to come from a source you trust, like your bank, and request from
you to provide personal information via e-mail or redirect you to
illegitimate websites, identical to the original, created by them for this
“spoofing” is when an email message appears to have originated
from one source when it actually was sent from another source. For example,
you may receive an email claiming to be from a financial institution
requesting customers to send their credit card numbers, PIN numbers or to
change their PIN numbers.
Tips to Protect Yourself from Phishing
If you receive a
suspicious e-mail that appears to be from Oman Arab Bank, please do the
- Do not respond to the message, or click
on any of the links, or change the e-mail in any way.
- Report to us immediately by phone: 24754444 or send it by email:
Check to make sure
that your virus definitions and anti-spyware are up-to-date and scan the
computer, especially if you accidentally clicked on the link or attachment in
Other Tips to
Safeguard Your Personal Information
- Enter credit card and personal
information when it involves a transaction you initiate and only on
websites you trust.
- Always use a Secure Website when
submitting credit card numbers or personal information online.
- Regularly monitor your account activity
to detect fraudulent transactions.
- Avoid accessing your on-line banking
services in open, public areas like internet cafes.
- Consider subscribing to SMS service to
receive immediate notifications on any transaction on your accounts.
Management of Information Obtained
received through electronic channels, including Oman Arab Bank Website, or Internet
Banking Services, is safeguarded to ensure your privacy and protection.
Information collected may be used to meet your banking needs, improve upon
our products and services, measure the number of visitors to the different
areas of this site, as well as identify opportunities that will enable us to
better serve you.
“Never reveal your
PIN or password to anyone; Oman Arab Bank will NEVER ask you for this information by email or any other mean!”
How Do We Protect You?
Keeping your financial
and personal information secure and confidential is one of our most important
responsibilities. Your information remains secure because of strict
administrative, physical, and technical controls which are implemented in our
work environment and applied to our services and systems.
Consider using a token
device to generate a hard-to-guess password. Oman Arab Bank Internet Banking
service supports this security feature.
Oman Arab Bank online
services and IT infrastructure are periodically assessed, tested and hardened
according to industry best practices, standards and regulatory requirements.
On the other hand, monitoring the availability of our services is of utmost
importance as well, while maintaining a structured level of security and controls
to ensure early detection of incidents, and proper management of those being
identified according to a devoted incident management framework.
including identity theft and fraud are more prevalent today than ever before.
In an effort to obtain personal information about you, criminals may approach
you pretending that they are a representative of an institution with which
you do business. For this reason, ensure you know or can verify the identity
of an individual or entity prior to responding, either verbal or electronic,
to requests, for personal or banking related information. Note that Oman Arab
Bank does not request such information either via phone or email. Should you
receive a similar request, please contact us and report it immediately.
For More Information
Should you have any
questions regarding this statement please e-mail us on infosec (at)