Muscat, May 2016 – Aiming to equip its employees with the tools and skillsets for success, Oman Arab Bank (OAB) recently delivered a series of Leadership, Sales and Customers Service workshops to more than 90 of its staff members. Starting in February and administered in partnership with leading international human resources consultancy Phi Management Group, four tailored workshops were conducted for the Loan officers and Customer Service staff, while Branch Managers from various divisions participated in two exclusive sessions designed specifically for people in leadership roles.
“Oman Arab Bank is committed to providing innovative products and solutions that enrich its customers’ banking experience across all customer’s touch points,” said, Fahd Amjad, General Manager Retail Banking at Oman Arab Bank. “We believe that this can only be achieved through constantly enhancing our employees’ capabilities and skills and this is exactly what our integrated training approach endeavors to accomplish.”
Ali Moosa Abdul Redha, Head of Human Resources at Oman Arab Bank, added, “From the onset, Oman Arab Bank has had the training and development of Omani talent at the forefront of its priorities. We strongly believe in the positive effect these creatively conceptualized workshops have, not only on our staff, their performance and career progression, but also on the Sultanate’s prosperity and economic growth.”
The recently held workshops were conducted as part of Oman Arab Bank’s human resource development plan, launched last year under the theme ‘Effective Leadership in Banking’ and tailored to the Retail Banking department. The Bank plans on organizing various training programs in the near future to further enhance the capabilities of its management and leadership teams.