- OAB won the Best Retail Banking Services and Best Banking Services awards
Muscat, February 11, 2020: Oman Arab Bank (OAB) was recognised for its outstanding banking services with two prestigious accolades at the Banker Middle East Awards. OAB received the ‘Best Retail Banking Services’ (Oman) and ‘Best Banking Services’ (Oman) awards for 2019 for its innovation initiatives, digital banking and high-level customer services. Rashad Al Musafir, CEO of OAB and Adil Al Rahbi, Head of the Human Resources Department at OAB, received the accolades on behalf of OAB.
Commenting on the awards, Rashad Al Musafir said “OAB is honoured to have received these two outstanding awards from the well-recognised and respected Banker Middle East. We have worked tirelessly to become a more customer-centric bank by strengthening synergies with our customers and investing in innovation across all levels of the business to ensure top-notch services. We consider these awards as a benchmark of OAB as well as a testament to the high-quality services that we offer. Receiving this accolade will further motivate us to continue delivering only the best possible services across all of our touchpoints.”
OAB prides itself on being a consumer-centric bank, with services such as OAB life. This platform offers a range of facilities that are vastly beneficial to customers, with an awards points system to allow customers to shop using their points instead of cash, partner offers to provide discounts on a range of shops, facilities and restaurants throughout Oman. Whilst also being the first bank in Oman to launch a digital insurance service. This service has been received extremely well by customers. Alongside this, OAB’s 2018 Customer Care Campaign ensures a customer care manager in each branch, who are responsible for guaranteeing customers have an enhanced banking experience. OAB will continue to provide its customers with innovative and beneficial services, to make their banking easier.
The Banker Middle East Product Awards provides a benchmark for the region’s financial sector, acknowledging the most successful banking solutions, and their pioneering and innovative developments. This year’s edition received 9,200 votes recorded across 51 categories. By winning these two awards, OAB is able to set itself aside from its competitors and continue to work towards becoming a leading bank in the Gulf.
Oman Arab Bank has a rich and proud history as one of the first financial institutions to be established in the Sultanate. Today, the bank operates a nationwide network of 65 branches and representative offices and 152 ATMs spread across Oman. OAB provides a complete range of financial products and services for personal banking, corporate banking and investment clients.