visa electron FAQs

What name will be printed on the card?

As a cardholder your name will be embossed on the front of the card along with the expiration date and the card number. The bank name is printed on the back of the card.

How can I reach a Debit Card customer service representative if I don’t have my card yet?

You can call "Fil Khidma" Call Center on 2475 4444 or The Debits Card Customer Service Center at 24471215, 24471217, 24471218 & 24754543.

Can I still get access to my funds if I forget my OAB Debit Card Personal Identification Number (PIN)?

Not right away. To ensure that your money is safe, you need both your card and PIN to get at your money. However, if you forget your PIN, please contact your branch to issue a new pin.

Does my debit card expire?

Yes. The card expires every five years and a new one is reissued. This ensures that the magnetic stripe on the back will not wear out and prevent the bank or merchant’s equipment from accessing your funds.

How secure is my money with debit card?

Your debit card is as secure as a standard bank card. Just like a bank card, you can make purchases with your hand written signature or by entering your electronic signature or Personal Identification Number (PIN). Whats more, the maximum risk that you face is the amount of money stored on the card.

How is my OAB debit card better than cash?

There are lots of ways that your debit card beats cash. To name just two:

If cash is lost or stolen it is likely gone forever. If your debit card is lost or stolen, it can be replaced. No one can get at your money unless they also have your PIN. (We recommend that you do not write down your PIN or, if you do write it down, never keep it in the same place as your card.)
A debit card is electronic money. When you use cash, you usually have to exchange your money for local currency when you travel out of the country, which can be a costly and time-consuming inconvenience. With the debit card, you can use your card at any worldwide ATM or merchant debit terminal where you see the Visa, or Plus logo. All cash withdrawals and purchases are automatically converted in the local currency. Please check the fee charges before accepting a transaction.